An app form will be sent to the doctor via email, as a PDF document or a google link to be completed as an electronic google form. Once the doctor has been verified and registered on the Payscript system, he/she will be able to log into the app. On first use of the app the doctor will be requested to type in his cell/her mobile number.
If the mobile number corresponds with the mobile number on the Payscript system, an OTP will be sent to the doctor via email and SMS. The doctor has 2 minutes to type in the OTP and to get access to the app. Every time the doctor logs out of the app, he will be allowed access again via a new OTP which will be system generated and sent to him.
Once they have access to the app, they will be on the home page and will be able to create a script and send it to a patient.
Should The Doctor Chose To Manually script The doctor opens the app and clicks on the create script button. The doctor has the option to either attach a file from his phone/tablet image gallery or to take a picture of the handwritten script.
The next step is to type in the patient’s name and mobile number or email address or both. The doctor clicks the red banner and must then choose how the script will be sent – via WhatsApp, SMS or email. The chosen app will then open on the mobile device and the doctor sends out via the chosen channel.
The patient will receive a link in either his WhatsApp, SMS or email. The message states that the patient requested a document from a specific doctor and that he must click on the link to make payment. If the patient clicks the link, he will be taken to a secure payment portal and can make payment by either EFT or credit card.
Once payment has been made, the script or form will appear on the patient’s screen and he will be able to forward, print or save the script. Once payment has been made, the patient will receive an electronic receipt. If the email address of the patient was typed in, the receipt will be emailed to the patient.
If only the mobile number of the patient was available and the script was sent via SMS or WhatsApp, the electronic receipt will be sent to the patient via SMS in the form of a downloadable link. The receipt will always be sent via email except in cases where the email address was not available – then it will be sent via SMS.
The doctor opens the app and clicks on the create e-script button. A text box opens and the doctor types the prescription in the text box provided.
The doctor has the option to include his signature on the e-script. The signature can be set in the My Profile section of the app. The way the signature is set, is by means of the doctor signing on the screen of his mobile device. The doctor has the option to use this set signature or to make a new signature for every script.
All the doctor’s details will auto populate from the admin portal and will be in the format of a proper script. The following details of the doctor will be on the e-script: Name of the practice, name of the doctor, qualifications of the doctor, practice number, telephone number, email address, physical address.
Once the script has been typed and the signature included, the doctor types in the patient’s name and mobile number or email address or both. The rate is a pre-set amount but can be changed within the create script page – the rate always defaults back to the pre-set amount in the tariff settings.
After the script has been attached, name and contact details have been completed, there is a red banner with CREATE SCRIPT right at the bottom of the page. The doctor clicks the red banner and must then choose how the script will be sent – via WhatsApp, SMS or email.
The chosen app will then open on the mobile device and the doctor sends out via the chosen channel. The patient will receive a link in either his WhatsApp, SMS or email. The prompts state that the patient requested a script from a specific doctor and that he must click on the link to make payment. After the patient clicks the link, he will be taken to a secure payment portal and can make payment by either EFT or debit or credit card.
Once payment has been made, the script will appear on the patient’s screen as a PDF and he will be able to forward, print or save the script. At this point a system generated electronic receipt will automatically be sent to the patient. If the email address of the patient was typed in, the receipt will be emailed to the patient. If only the mobile number of the patient was available and the script was sent via SMS or WhatsApp, the electronic receipt will be sent to the patient via SMS in the form of a downloadable link. The receipt will always be sent via email except in cases where the email address was not available – then it will be sent via SMS.
The doctor has the option to send the script to a pharmacy as well either via SMS or email. When the doctor creates the script, the preferred pharmacy’s details can be captured underneath the patient’s details. Once the script is sent to the patient, an email or SMS will also be sent to the pharmacy. The message to the pharmacy will indicate that a specific doctor sent a script for a specific patient to the pharmacy. The pharmacy will also receive a link in the message. The pharmacy will not be able to open the script unless the patient has made payment. If the pharmacy clicks the link and payment has not been made, he will be taken to the payment portal. If he clicks the link and payment has been made by the patient, the pharmacist will be able to access the script and start processing the order for the medication.
The desktop version has the same functionality as the mobile app with the difference that PDF files can be attached from the cloud or hard drive of the pc.